Outlook users face various issues from time to time and emails getting stuck in Outbox is one of the most common issues that can be really annoying. This problem usually occurs with Outlook 2016 or below versions and it is more common with emails that include attachments. Fortunately, there are several solutions available.
Part 1. Reasons Why Outlook Emails Stuck in OutboxJan 16, 2019 Exit Outlook. Sign in to Outlook Web App by using your credentials.; Select Settings (the gear icon on the right) Options General (expand the list in the navigation pane) Region and time zone.; On the Regional and time zone settings page, change the language, select the date and time format that you want to use, select the Rename default folders so their names match the specified. Email migration of any scale to MS Outlook from other email clients. Fast and accurate conversion of EML, MSG, MBOX, MBX files to PST format. Outlook export, backup, forensics and password recovery. Exit out of Outlook or go to the “Send / Receive” tab and select “Work Offline“. Select “Start“, then search for “Outbox” in the Start Search area. The item(s) in the Outbox should appear in the search. If you want to view and copy the contents of the email before deleting it from the Outbox, you can open it from here.
Mar 28, 2020 Right-click the email stuck in the outbox, point to Move and choose the Drafts folder. Open the email in the Drafts folder and click Send. Check to see if the message is now in the Sent folder or still in the outbox. First, delete your mail account in the Mail app. Quit/Close Mail. Restart Mail app. Delete the particular Outbox emails that are causing problems; Quit/close Mail app. Restart your Mac Computer. Open the Mail app and add your email account(s) back. Solution 2: Turn off the Cellular data. Turn off Wifi cellular data for mail. Then turn off the.
Part 2. Top 4 Solutions to This Issue
- Method 1: Change Outlook Connection Status
- Method 2: Compress the Size of Attachment
- Method 3: Change the Password for Email Account
- Method 4: Using A Professional Outlook Repair Tool
Reasons Why Outlook Emails Stuck in Outbox
There could be a number of reasons behind this issue. Following are some of the common reasons:
- Email can get stuck in Outbox if there is a large attachment. The large size of attachment usually slows down the sending but it can also sometimes completely halt it.
- Sometimes an installed add-in marks the email that you are trying to send as viewed in the Outbox, hence causing the issue of it getting stuck.
- This problem can also occur if your Outlook account is unauthenticated. To fix this, you will need to get it authenticated by the mail server.
- A problem with the mail server can also cause this issue.
- The email sending process can get stuck if your Outlook send/receive settings are incorrect.
- If Outlook is being used by another program e.g. getting scanned by an antivirus tool, then it could cause the emails in the Outbox to get stuck.
Top 4 Solutions to 'Email Stuck in Outbox' Issue in Outlook 2016/2013/2010
1Change Outlook Connection Status
Your emails can get stuck in Outbox if the mail server is offline. That's why it is recommended that you check the status of the mail server before trying other solutions. The process to check the status of the mail server is pretty straightforward.
Step 1. If you look in the right-hand corner of Outlook, you will either see a Connected option or it will be shown as Connected to Microsoft Exchange. The mail server is online if you see any of these options.
Step 2. If you cannot see the above-mentioned options, then it may be because the state of the mail server is set to Working Offline. In this case, navigate to the Send/Receive tab and then find and click on Work Offline option to disable it.
Step 3. If the status of the mail service is shown as Disconnected, then it could be an issue with your internet connection. Restart your modem or try other solutions to fix the problem.
2Compress the Size of Attachment
As mentioned above, Outlook emails can get stuck in Outbox if the attachment size is too large. Usually there is a limit to the attachment size and when it exceeds, the chances of your email getting stuck in Outbox increases. This limit is generally 15 MB. If you think that is the cause of the problem, then it is recommended that you compress the size of the attachment before sending.
- Compress the attachment you want to send in a .zip file and then attach it to your email.
- Next, click on the Send/Receive button. The email shouldn't get stuck in Outbox now.
3Change the Password for Email Account
Sometimes the issue of Outlook emails getting stuck in Outbox occurs because of recent changes to the email account. If you have recently changed your password or modified your email account, then you will need to verify that your password is correct and if it's correct, you will need to change it to solve the problem.
Step 1. In Outlook, navigate to File > Info and then click on Account Settings options twice.
Step 2. Next, find and click on the option to change the password and then click on the Change button.
Step 3. Now input a new password, confirm it, and then click on Next > Finish to save your new password.
4Using A Professional Outlook Repair Tool
iMyFone ScanOutlook is a powerful Outlook repair and recovery tool that can quickly and efficiently solve various Outlook issues, including Outlook emails getting stuck in Outbox. The tool is equipped with a number of useful features and allows users to repair Outlook PST files within minutes. Apart from this, you can also use ScanOutlook to recover lost Outlook data e.g. attachments, notes, tasks, contacts, journals, and more.
Features
- Repair damaged or corrupted PST files in a quick and efficient manner.
- Solve various common Outlook-related issues, including Outlook emails getting stuck in Outbox.
- Recover valuable data from damaged PST files selectively. Supported data for recovery include emails, attachments, notes, tasks, contacts, etc.
- Save the recovered Outlook items into a wide variety of file formats, such as PDF, PST, RTF, HTML, and more.
- Compatible with all versions of Outlook.
Steps to Repair Outlook Issue
Step 1. Open iMyFone ScanOutlook and select a PST file for repair.
Step 2. After repair, save it into a new PST file.
Step 3. Open the repaired PST file in Outlook, you'll find you can send the emails as normal!
Conclusion
Outlook emails getting stuck in Outbox can be a really annoying issue and it could occur due to a number of reasons. If you know the reason behind the issue, then you should apply one of the above-mentioned fixes accordingly to solve the problem. However, if you don't know the reason why this issue is occurring, then it is recommended that you use iMyFone ScanOutlook to solve it.
10.7: Mac Mail - Get the Outbox back | 12 comments | Create New Account
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Surely the Outbox is a vestige from days when people weren't connected to the Internet all the time. Messages would sit there until you connected to the internet, and then they would be sent.These days, messages are sent as soon as you .. err.. send them, so there's no longer a need for this limbo.
'Many of us are very particular about email delivery and want to know if we have messages waiting to go out.'
Isn't it more likely that many people assume their message has been sent, unless the Outbox appears?
Isn't it more likely that many people assume their message has been sent, unless the Outbox appears?
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Some people travel a lot, and find that the internet is actually not always available everywhere. In fact, it turns out that there are quite a lot of places where it's not. Furthermore, some people have things like corporate email servers which require them to be connected to a VPN to send email when offsite, which they are often not, whether because of lack of an internet connection or other issues. The problem is compounded by the fact that when you are frequently offline, Mail seems to do a somewhat bad job at actually sending things when you do come back online. Or so one might suspect, but it's hard to verify and even harder to report bugs when the outbox isn't visible to _show_ that you've got waiting outbound messages.
There's also the case where you're using Mac Mail to access an Exchange server and your Exchange presence is down (this is the problem I had yesterday which left me looking for an Outbox to verify delivery.. or the lack thereof.. and is what prompted my solution.. yes, I'm the author of the hint). In this case, I had full internet connectivity, but the mail server was having problems and I needed to see the contents of the Outbox to know when things were working again, etc.
I have a corporate account that used to be like this in the old days. No VPN, no mail going out or coming. With time the corp IT changed and now we do not suffer the 'Outbox' issue.
The only times I really want to check my Outbox is when the mail does not go and that happens when there are problems and Mail shows me the box.
It is a nice to have option to show the outbox. I believe that Mail should have a setting to enable or disable it.
The only times I really want to check my Outbox is when the mail does not go and that happens when there are problems and Mail shows me the box.
It is a nice to have option to show the outbox. I believe that Mail should have a setting to enable or disable it.
Rather than creating the bogus SMTP server couldn't I just take my Mac offline (turn off Airport and/or ethernet) and try to send an email using an existing server in order to get the Outbox to show? (I would try this myself but I already tried your hint and haven't figured how to remove the Outbox icon yet.)
I was able to do this more simply by: disconnect from broadband, send e-mail to self, Outbox appears and can be dragged into Favourites bar.
Remember to reconnect!
Remember to reconnect!
I didn't have to set a bogus smtp server, just turn of Airport (WiFi) on your computer or disconnect any ethernet cable or turn off any other way that you use to connect to internet. Send an email and automatically it will be sent to the Outbox that will appear, then just move it to the favorites bar.
It's a lot easier this way.
Thank you for the tip.
It's a lot easier this way.
Thank you for the tip.
No, thank you.
This is not working for me. I get the message that the server is offline, but no offer to send it later and no appearance of an Out mailbox.
I am returning to report that this morning the Outbox appeared when I opened the mail app. So I too now have one permanently!
Outbox On Outlook Mac App Free
Nice tip, thanks!
Outbox In Outlook On Mac
Great tip, extremely helpful.
Outbound mail seems to be a bit unreliable, so it's great to be easily able to see if there is anything stuck in the outbox.
Outbound mail seems to be a bit unreliable, so it's great to be easily able to see if there is anything stuck in the outbox.